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Visiting Bottini
A. Bottini Enterprises (Bottini) has created this
privacy policy to inform you of the information gathering and
dissemination practices for this Web site, Bottini. Because we want to
demonstrate our commitment to your privacy, we have agreed to disclose
our information practices and to notify you of:
1. What personally identifiable information of
yours is collected from you through this website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding
collection, use and distribution of the information
6. The kind of security procedures that are in
place to protect against the loss, misuse or alteration of information
under Bottini's control
7. How you can correct any inaccuracies in the
information
Security
Visiting Bottini
Your IP address, browser and reference site domain
name are logged every time you visit our site. This data is used
strictly for the analysis of load information and maximizing the
efficiency of our servers. Except as provided in this privacy policy, we
will not share this data with anyone in any way.
Using Cookies
"Cookies" are files stored on your computer's hard
drive by your browser. These cookies help us identify our account
holders and optimize their shopping experience. They do not include any
data that will identify you personally. They will, however, allow you to
use some specialized Bottini features. Cookies also allow us to hold
selections in your shopping cart when you leave our site without
checking out. Most browsers accept cookies automatically, but allow you
to disable them if you wish.
Security Policy
We use state-of-the-art Secure Socket Layer (SSL)
encryption technology to protect your personal information. The only
time you are required to sign on our site is when you are making a
purchase. On the Checkout page, you will be asked to access your
existing account or create a new one. Existing account holders are
prompted for their ID (your email address) and password. This password
is for your protection. If you don't have your password, there is a link
that reads "Lost your password?" Click on this for instructions on how
to get your password.
Only employees who require personal information to
best serve our customers have access to your personal data. To ensure
only necessary access, this data is password protected. All of our
employees with access to this data are trained on our security policy
and practices when they are hired. Periodically, these employees are
given a refresher course to ensure security of this data. Our site is
reviewed every two years for security.
Changes to Privacy Policy
We will notify all customers and account holders of
material policy changes via email as they arise. These changes will be
found on this page.
Accounts
Ordering from Bottini
When you order from Bottini, we need your name,
email address, shipping address and credit card number/expiration date.
We use this data to process your order, ship it and send you order and
shipping confirmations via email. Except as provided in this privacy
policy, we will not sell, rent, or give out this data to any other
organization without your consent. (However, we will cooperate fully
should a situation arise where we are required by law or requested by a
law enforcement agency to provide information about a customer.)
We use the purchases you make to customize our
product recommendations. We also track customer traffic patterns and
site usage. Traffic and usage data is used only to improve our site's
design and provide our customers with a fulfilling shopping experience.
Opening a Bottini account
We require your name, address, email address,
telephone number, sports interests and how you heard about us to open an
account for you. We also ask some additional optional questions to help
us better serve you. Except as provided in this privacy policy, this
account data is never shared with anyone in any way without your
consent. (However, we will cooperate fully should a situation arise
where we are required by law or requested by a law enforcement agency to
provide information about a customer.) To correct any account data,
simply sign on and fix the information that is incorrect.
From time to time, we may contact you about sales,
special offers and new site features if you subscribed to one of our
email lists when you opened your Bottini account. To customize the
information you want to receive from us, simply sign on and select the
specific information you wish to receive. To cancel our free emails, you
can unclick the "I would like to receive emails about special
promotions" box. You can also respond to any promotional email we send
you, placing "REMOVE" in your subject line to discontinue email service.
Customer Service
When you email us, your emails are stored within
our system so that we may refer to previous emails from you as needed so
that we may properly address your questions and concerns. Except as
provided in this privacy policy, the information you provide to our
customer service department is not shared with anyone without your
consent.
Third Party
Relationships
We have established several relationships with
third parties vendors to best serve our customers.
Affiliates
From time to time we may establish an affiliate
program. An affiliate program allows other Web sites to earn money by
linking customers to our site from theirs. These affiliates can only
access data about the number of transactions and their resulting
earnings. They cannot access our customers' personal data. If you choose
to apply to any of our affiliate programs, we use the data you give us
strictly for conducting business with you. We have entered into certain
agreements with Be Free, Inc. for the purpose of helping to administer
the affiliate programs. Be Free may have access to certain of your
information if you are an affiliate of the web site but is restricted to
only use such information in connection with its administration of the
affiliate programs.
Order Fulfillment
Certain vendors of ours may provide customer order
fulfillment and shipping services on our behalf. These vendors have
access only to information needed to accurately fulfill and ship orders,
which are processed through such vendors. These vendors have agreed to
not use any personally identifiable information of customers for any
other purpose.
Credit Card Processing
We use Chase Merchant Services L.L.C. to process
credit card orders. We supply them with data for credit card
authorization and fraud detection only and they are restricted from
using the data for any other purposes.
Web Site Evaluation
From time to time, we engage certain third parties
to observe, track and report on the behavior of the users of this Web
Site in order to evaluate the performance and features of this Web Site.
These third parties will only have access to information to the extent
necessary and will be required to not use any personal information for
any other purpose.
Marketing and Promotions
From time to time, we may engage certain third
parties to assist in the dissemination of marketing and promotional
offers (i.e. e-mails) to those customers who have agreed to receive such
offers. These third parties will only have access to information to the
extent necessary and will be required to not use any personal
information for any other purpose.
Additionally, we may share non-personal,
non-individual statistical information with our marketing partners,
advertisers or other third parties for research purposes. That is, we
will not tell our marketing partners that you purchased a specific
product, but we may tell them how many customers purchased that product.
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